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AKB48 Mail (mobame) iOS and Android App

Discussion in 'AKB48 News & Releases' started by gakushan, Feb 26, 2018.

  1. Tanaka Rei@Ray

    Tanaka Rei@Ray Kenkyuusei

    Joined:
    Feb 2, 2019
    Oshimen:
    okadanana
    Hello. Im from malaysia and im a new fan of akb48, Needed your help for akb48 mail? Im using iphone and how should i install the apps?
     
  2. Ezia

    Ezia Kenkyuusei

    Joined:
    Apr 18, 2017
    Location:
    United Kingdom
    Oshimen:
    Muto Tomu
    Welcome to the forum and to the fandom! I'm sorry, I have the app on my Android phone and I'm not sure how to install it on an iPhone.
     
    • Like Like x 1
  3. Zuu Ryuzuma 48

    Zuu Ryuzuma 48 Next Girls

    Joined:
    Jun 17, 2016
    Location:
    Yuihan Hannari Temple
    Oshimen:
    Yokoyama Yui
    Hi everyone.. ;)
    Just wanna ask.. :)

    Did any of you experience something like this.. :^^;:
    [​IMG]

    & If i use "Select All" option.. the word seems there.. :^^;:
    [​IMG]

    Not sure what is going on.. yesterday just fine.. :^^;:
    I have try reinstal the app back.. but same problem still exist.. :(

    If you guys had any solution, I will be so thankful.. Onegai.. :cold:
     
  4. bonjourmarlene

    bonjourmarlene Under Girls Wiki48 Editor

    Joined:
    Mar 21, 2016
    Location:
    UK-AUT
    Oshimen:
    小林蘭
    Twitter:
    curioushitomi
    Maybe Yui made a mistake and accidentally used a black background? Is it just the one mail or all of them?
     
  5. Zuu Ryuzuma 48

    Zuu Ryuzuma 48 Next Girls

    Joined:
    Jun 17, 2016
    Location:
    Yuihan Hannari Temple
    Oshimen:
    Yokoyama Yui
    All of them.. even from previous mail.. (last year star mark mail also affected..) :^^;:
     
  6. bonjourmarlene

    bonjourmarlene Under Girls Wiki48 Editor

    Joined:
    Mar 21, 2016
    Location:
    UK-AUT
    Oshimen:
    小林蘭
    Twitter:
    curioushitomi
    Just checked my mobame, I have the same issue. I'm subscribed to Komiharu. :confused:

    I guess all we can do is wait and hope for it to be resolved soon :/
     
  7. TiduShoko

    TiduShoko Member

    Joined:
    Aug 6, 2013
    Location:
    Spain
    Oshimen:
    komiyamaharuka
    Twitter:
    TiduAura
    Really? I'm suscribed to Komiharu and I don't have any problem.. :confused:

    Do you have iOS or Android? I have Android
     
  8. innosu

    innosu Stage48 Moderator Staff Member Stage48 Moderator

    Joined:
    Jul 16, 2017
    Location:
    大阪
    Oshimen:
    小嶋真子
    There are reports of this problem occuring on some Android device. I don't know how to fix it either.
     
  9. bonjourmarlene

    bonjourmarlene Under Girls Wiki48 Editor

    Joined:
    Mar 21, 2016
    Location:
    UK-AUT
    Oshimen:
    小林蘭
    Twitter:
    curioushitomi
    I have Android as well, I'm using 8.0.0. I have a Huawei phone
     
  10. Zuu Ryuzuma 48

    Zuu Ryuzuma 48 Next Girls

    Joined:
    Jun 17, 2016
    Location:
    Yuihan Hannari Temple
    Oshimen:
    Yokoyama Yui
    @innosu @bonjourmarlene i use android too.. version 8.1.0.. :^^;:

    I guess we can just wait for it to be resolve.. & at least we can still read it using that ninja style "Ninjutsu: Select All" [hehe]

    & thanks for the help & info.. I feel some relief.. ;)
     
  11. innosu

    innosu Stage48 Moderator Staff Member Stage48 Moderator

    Joined:
    Jul 16, 2017
    Location:
    大阪
    Oshimen:
    小嶋真子
    There is an announcement now.

    They are still investigating, but the problem seems to be with latest version of Google Chrome. You can do a quick fix by uninstalling Google Chrome. But if you update it to latest version the problem will come again. Please refrain from updating until it is fixed.

    Note: I don't have this problem so I don't know.
     
    • Informative Informative x 1
  12. Zuu Ryuzuma 48

    Zuu Ryuzuma 48 Next Girls

    Joined:
    Jun 17, 2016
    Location:
    Yuihan Hannari Temple
    Oshimen:
    Yokoyama Yui
    Yup.. It is fix by uninstalling google chrome.. :)
     
  13. bonjourmarlene

    bonjourmarlene Under Girls Wiki48 Editor

    Joined:
    Mar 21, 2016
    Location:
    UK-AUT
    Oshimen:
    小林蘭
    Twitter:
    curioushitomi
    I don't have Google Chrome enabled on my phone, I use the Samsung internet browser and Ecosia. Ecosia uses a Google Chrome-like layout but uninstalling it didn't fix the background. I even deleted all remnants of it from my folders etc. Since I don't have Google Chrome, I'm not sure what else I'm meant to do...

    EDIT: Tried around a bit... How tedious. I had to enable Google Chrome, update it to its latest version and then uninstall and disable it again. I'm really bummed that I can't use Ecosia right now (since I assume its Chrome-like browser caused the issues in the first place) 'cause it's the only economically friendly browser I know of :/ But at least Mobame works again :^^;:
     
    • Like Like x 1
  14. innosu

    innosu Stage48 Moderator Staff Member Stage48 Moderator

    Joined:
    Jul 16, 2017
    Location:
    大阪
    Oshimen:
    小嶋真子
    The latest notification indicated that the issue is fixed so you are free to update Google Chrome again.
     
    • Informative Informative x 1
  15. Zuu Ryuzuma 48

    Zuu Ryuzuma 48 Next Girls

    Joined:
    Jun 17, 2016
    Location:
    Yuihan Hannari Temple
    Oshimen:
    Yokoyama Yui
    It is fix now.. really glad.. :D
     
  16. Husky

    Husky Kenkyuusei

    Joined:
    Jun 12, 2015
    Location:
    Poland
    Oshimen:
    gotomoe
    Hey guys, I have a wierd problem with downloading this app on iphone. Of course it is not available at my country so I changed region to Japan and then it says “app is not available in Japan, change to Poland (my country)”:confused:
    So I changed back but then it says “app not available in your country”
    I am really confused, anybody knows what’s going on?...
     
  17. bonjourmarlene

    bonjourmarlene Under Girls Wiki48 Editor

    Joined:
    Mar 21, 2016
    Location:
    UK-AUT
    Oshimen:
    小林蘭
    Twitter:
    curioushitomi
    Simply changing the country doesn't work. Apple won't let you download an app just because you momentarily change the country. What they're saying is that they can't let you download an app when you change the country to Japan when they know you're actually in Poland and your Apple account is Polish. You'd either have to provide a Japanese payment method so you can change to Japan (but I'm not sure you'll be able to change back to Poland then) or try and see if you can create an entirely new account.
     
  18. Madscientist

    Madscientist Kenkyuusei

    Joined:
    Nov 25, 2014
    Oshimen:
    Manakuru
    It's my first time using this app, on the app currency is in IDR, but when i enter the google payment it change to USD, is there a way to solve this ? :confused:

    Screenshoot :
    Screenshot_20190518_170257.png
     
  19. Rurouni

    Rurouni Stage48 Moderator Staff Member Stage48 Moderator

    Joined:
    Sep 15, 2015
    IDR is for display only. The price in USD should be the same as in IDR when converted. They don't accept IDR and the balance that you have is in IDR. Basically you need a payment method that can give them USD, for example a credit card or play balance in USD.
     
  20. Astro48

    Astro48 Upcoming Girls

    Joined:
    Mar 2, 2015
    Location:
    Tobetsu cho
    Oshimen:
    Marsha
    Twitter:
    polaristune
    Gonna subscribe for the very first time in July (my birthday) then August (oshimen's birthday) and afterwards.

    I'm gonna buy Playstore gift card worth for 2000 yen. I'm currently too lazy to Google so please tell me how to switch Google account to Japanese so thr gift card can be used.
     
    • Dislike Dislike x 1

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